Tag Archives: user experience

Quick Notes: How Google Damages Its Own Brand

Google Reader allows me to send to Twitter but not Google+. What is this doing to Google’s own branding?

Content Strategy: Check Your Content

Testing content before publishing is important and there are many quick and cheap ways to achieve a good result that will save your brand. It’s all about having a content strategy in place and keeping to that strategy.

Design: Details Prevent User Paralysis

User paralysis is a horrible side effect of lack of attention to detail. Recently I saw a TED Talk by Rory Sutherland, Vice Chairman for the Ogilvy Group in the UK. In it he describes how it’s the small things that make all the difference.

I saw, first-hand, how simple it is to both bring on and avoid user paralysis.