Tag Archives: communication

Design: Designing a User Interface with Caveat Emptor

July 6, 2010

There are lots of elements that go into making a good online store. One of the most important is that customers have access to all the information they need to make an informed decision.

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Business: Reply to Emails to Manage Expectations

July 1, 2010

The cost to benefit ratio of replying to email is tiny. In contrast, not replying to email can be detrimental to your reputation and your relationships. It’s your choice.

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