July 7, 2011
Looking through the RACV website policies I noticed this item: 7. linking to this web site 7.1 If you wish to establish a link to this web site you must, in the first instance, use the Contact Us link at the top of the page and provide the following information: a) the URL of the […]
July 7, 2011
Much of the time website owners & developers decide to drop IE6 support and they forget a key tenet of customer service: it has to be focused on the customer!
July 5, 2011
Recently, Vodafone Australia sent its customers an email that caused a great deal of confusion. We have a look at what it could have done differently and how a simple rewrite and a bit of content strategy could have saved the brand a lot of difficulty.
June 9, 2011
Apple are known for their beautiful design and their “it just works” mentality. It’s one of the things I love about my own Apple products. My parents, on the other hand, are known for not being me.
The only computers my parents have ever used are Windows machines and English is their third language.
I wanted to see how easy it would be for them to set up an iPad 2 for themselves.
June 8, 2011
June 7, 2011
Over on Twitter @bobearth prompted me to do run some trace routes against the Google CDN and compare it to the Microsoft CDN. It appears Google have taken the distributed network out of their CDN.
June 2, 2011
!important declaration has really bad reputation, and deservedly so. As is often the way, this reputation results from abuse rather an inherent problem with the property itself.
April 28, 2011
We’ve updated the base WordPress theme we use at Soupgiant for WordPress 3.1+ and to make more use of the WordPress API. Along with the standard features you would expect in a WordPress framework, it includes templates for the Theme My Login plugin, custom default code for Formidable / Formidable Pro plugins, custom html output […]
February 11, 2011
Jeff and Chris have been kind enough to publish Hosting Client Sites on a WordPress Network as a guest post on Digging into WordPress.
January 4, 2011
User paralysis is a horrible side effect of lack of attention to detail. Recently I saw a TED Talk by Rory Sutherland, Vice Chairman for the Ogilvy Group in the UK. In it he describes how it’s the small things that make all the difference.
I saw, first-hand, how simple it is to both bring on and avoid user paralysis.