Quick Notes: Website Policies and SEO

Looking through the RACV website policies I noticed this item: 7. linking to this web site 7.1 If you wish to establish a link to this web site you must, in the first instance, use the Contact Us link at the top of the page and provide the following information: a) the URL of the […]

Business: Euthenasing Internet Explorer 6

Much of the time website owners & developers decide to drop IE6 support and they forget a key tenet of customer service: it has to be focused on the customer!

Content Strategy: Vodafone, Confusion, and Content Strategy

Recently, Vodafone Australia sent its customers an email that caused a great deal of confusion. We have a look at what it could have done differently and how a simple rewrite and a bit of content strategy could have saved the brand a lot of difficulty.

Design: Usability, Trust and the iPad

Apple are known for their beautiful design and their “it just works” mentality. It’s one of the things I love about my own Apple products. My parents, on the other hand, are known for not being me.

The only computers my parents have ever used are Windows machines and English is their third language.

I wanted to see how easy it would be for them to set up an iPad 2 for themselves.

Quick Notes: Putting the “distributed” in CDN

I wrote yesterday that Google appeared to have taken the distributed out of their public CDN hosting a variety of JavaScript libraries. I even provided some trace routes comparing their CDN to Microsoft’s. I was wrong.

Quick Notes: Taking the “distributed” out of CDN

Over on Twitter @bobearth prompted me to do run some trace routes against the Google CDN and compare it to the Microsoft CDN. It appears Google have taken the distributed network out of their CDN.

Behind the Websites: !important is Important

The !important declaration has really bad reputation, and deservedly so. As is often the way, this reputation results from abuse rather an inherent problem with the property itself.

Quick Notes: Big Red Framework

We’ve updated the base WordPress theme we use at Soupgiant for WordPress 3.1+ and to make more use of the WordPress API. Along with the standard features you would expect in a WordPress framework, it includes templates for the Theme My Login plugin, custom default code for Formidable / Formidable Pro plugins, custom html output […]

Quick Notes: Guest Post on Digging into WordPress

Jeff and Chris have been kind enough to publish Hosting Client Sites on a WordPress Network as a guest post on Digging into WordPress.

Design: Details Prevent User Paralysis

User paralysis is a horrible side effect of lack of attention to detail. Recently I saw a TED Talk by Rory Sutherland, Vice Chairman for the Ogilvy Group in the UK. In it he describes how it’s the small things that make all the difference.

I saw, first-hand, how simple it is to both bring on and avoid user paralysis.